Privacy Policy
Last updated: August 6, 2026
1. Data Controller and Contact
CUANOV is operated by Cherrycom Worldwide SL, VAT number B01965813, with its registered address at 3 Resurrection Street, Getafe 28, Madrid, 28091, Spain.
This is not a returning address. Please contact us before sending any product back.
For privacy questions or to exercise your rights, contact support@cuanov.com.
2. Personal Data We Collect
We may collect personal data that you provide when you browse the site, create an account, place an order, contact us, or subscribe to marketing communications. This can include your name, email address, phone number, billing and delivery address, order details, and messages you send to us.
We also collect certain technical information automatically, such as IP address, device and browser information, pages viewed, referring pages, cookie identifiers, and interactions with our website and advertising.
3. How We Use Personal Data
We use personal data to operate the website; process and deliver orders; provide customer support; prevent fraud and abuse; improve our products and website; comply with legal obligations; and, where permitted, send marketing communications or show relevant advertising.
4. Cookies and Similar Technologies
We use essential cookies to keep the site operating, as well as analytics and advertising technologies to understand site performance and measure advertising. These may include technologies provided by Google and TikTok. You can manage cookies through your browser settings; disabling certain cookies may affect site functionality.
5. How We Share Personal Data
We may share personal data with service providers that help us operate the business, including website hosting and platform providers, payment processors, shipping and fulfilment providers, analytics and advertising partners, customer-support tools, and professional advisers. These parties may use the data only as needed to provide their services or comply with law.
Payment information is processed by our payment providers. We do not intentionally store complete payment-card numbers on our website.
6. International Data Transfers
Our service providers may process personal data in countries outside your country of residence. Where required, we take appropriate steps to protect personal data in connection with such transfers.
7. Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting, tax, dispute-resolution, and security requirements.
8. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to request data portability. You may also withdraw consent where processing is based on consent. To make a request, contact us using the details above.
If you are located in the European Economic Area, you may also have the right to lodge a complaint with your local data protection authority.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with a revised “Last updated” date.